Set up POP3 email in: Apple Mail

Please make sure you have all of your mail details before continuing

Please note: we provide these details as a courtesy to customers on how to configure this email application. We do not, however, provide support on how to use the software or the OS platform you are using.
For assistance on how to use this software or any software outside of the email application, please contact the respective software manufacturers, or visit their relevant online support pages.

Once you have your mail details, proceed to the following steps:

1. Click Mail from the menu bar.
2. Select Preferences.
3. Click the Plus (+) icon located at the bottom left corner of the Accounts window.
4. Complete the following information:
   Full Name: The name you wish displayed when people receive your emails
   Email Address: The email address you are sending email from.
   Password: The password used for this email account.
5. Click “Continue”.
   You may be greeted with a pop up saying “Mail can’t verify the identity of “domain.com.au””. Simply click “Connect” to continue.
6. You’ll next be asked to enter your incoming mail server details.
   Complete the following information:
   Account Type: Select POP
   Description: Enter descriptive text (this is for your own use and it has no effect on your configuration).
   Incoming mail server: mail.digitaldevelopments.com.au
   User Name: The email address of the account you wish to connect to. Is usually your email address
   Password: The password used for this email account.
7. Click “Continue”.
   You may get another warning message about Apple Mail not being able to verify the identity of the server you are attempting to connect to. Simply click “Connect” to continue.
8. Next you will be asked to enter in your outgoing mail server details. Complete the following information:
   Description: Can be any descriptive text (entirely optional).
   Outgoing mail server: Your Internet Service Provider’s (ISP) outgoing mail server (as linked to above).
   Use only this server: If this is the primary email address you will be using within Apple Mail, tick this box.
   Use Authentication: Tick this box.
   User Name: The email address of the account you wish to connect to. Is usually your email address
   Password: The password used for this email account.
9. Click “Continue”.
   A summary of your settings will be displayed in the next window.
10. Review your settings and click “Create”.

Troubleshooting

Commonly, Apple Mail will auto-select the user’s SSL and port number settings. If you are receiving errors after correctly setting up your email, follow these steps to ensure your SLL and port number settings are correct:

1. Click Mail from the menu bar.
2. Select Preferences.
3. Select the account you wish to edit from the Accounts Column. Click on the Advanced tab.
4. From the Advanced Tab, you will be able to modify the SSL and authentication settings.
5. Ensure the following things:
   If you select the check box Use SSL, enter the port as 995
   If you unselect the Use SSL check box, enter the port as 110
6. Alternatively, if the issue you are getting is regarding a full mailbox, the mailbox settings regarding message deletion can be found above the SSL and Port number settings.

If you require further assistance in using the Apple Mail application, please visit the Apple Mail Support Page